Refund Policy
We offer no questions asked refund if our services
does not satisfy and meet customers expectation.
If you have any questions about our Refunds Policy, please contact us:
By e-mail: [email protected]
By telephone: 1-800-885-885 (Malaysia)/+60 3-618 619 11 (Overseas) /+60 13 238 6000
By Whatsapp: +60 13-238 6000
Refund Time Frame
Normal Working Season
* Please note that our processing time will be different from our regular working season above.
* For the RAMADHAN and QURBAN seasons, we will take 7 to 14 working days for us to process the refund.
* Any payment made with a CREDIT Card and DEBIT from a customer will be charged an Administrative Fee of 2%.
* No refund will be entertained after the slaughter is completed.
